We are looking for a skilled Team Leader to join our Operations team in Domestic. The ideal candidate will have 3 to 7 years of experience and a strong background in BPO/Call Centre industry.

Roles and Responsibility
Manage and supervise a team of operations specialists to achieve business objectives.
Develop and implement process improvements to increase efficiency and productivity.
Analyze performance metrics and provide feedback to team members.
Collaborate with cross-functional teams to resolve issues and improve overall business performance.
Ensure compliance with company policies and procedures.
Identify and mitigate risks to ensure smooth operations.

Job Requirements
Proven experience as a Team Leader or similar role in the BPO/Call Centre industry.
Strong knowledge of domestic operations and market trends.
Excellent leadership, communication, and problem-solving skills.
Ability to work in a quick-paced setting and adapt to changing priorities.
Strong analytical and decision-making skills.
Experience with team management tools and software.

📌 Team Leader Operations Domestic Malad
🏢 TP
📍 Malad