Job Scope:
To manage and oversee physical inbound operations, delivering high service levels in line with customer-agreed SLAs and adhering to LLP procedures and defined standards.

Key Responsibilities:
Maintain good working relationships with customers and stakeholders.
Oversee independent operations management.
Assist in meeting targets and participate in problem-solving with the operations manager.
Ensure all service providers meet customer requirements and follow the standard operating procedures (SOP).
Provide accurate inputs for LSP billing to the FBAP team.
Ensure timely and accurate MIS reporting for customer production planning.
Supervise operations and coordinate with buyers and logistics service providers (LSPs).
Resolve operational issues efficiently, ensuring no impact on production.




Adhere to project SOPs and ensure compliance by LSPs.
Promote protected working practices and participate in quality assurance initiatives.

Experience:
Minimum 3 to 5 years of experience in logistics/transportation within a cross-functional/matrix type organization.

Qualification:
Bachelors Degree
Diploma in Supply Chain Management (SCM) or Logistics (preferable)

Skills and Competencies:
Communication skills (English/Local Language), both spoken and written
PAN India transportation knowledge
MIS reporting
Positive documentation skills
Robust interpersonal skills
Problem-solving abilities
Team collaboration

📌 Supervisor Hyderabad
🏢 Dhl Supply Chain
📍 Hyderabad