SIAM Lead Offshore | SIAM Delivery-Focused / Tactical and Operational Role

Job Location : Bangalore/Pune/Hyderabad/Chennai

Significant :

Notice period : Immediate to 30-45days ONLY. Candidates serving Notice period will be preferred.

Please note - There should not be Career Gap more than 6 months(No Career Break)

Graduation score should be 60% & above

BGV (Background Verification)is mandatory.
Liase with onsite SIAM lead, internal and external stakeholders to successfully SIAM transformations, steady state (BAU) operations as part of the engagement, SIAM services in scope
Manage SIAM BAU team, process managers to drive operational execution across all SIAM functions, services in scope
Collaborate coordinate with all teams, third party vendors and escalate as appropriate in case of significant delays, SLA breaches etc
Generate and publish SIAM reports, dashboards for the in scope SIAM process with client IT and business stakeholders as per agreed frequency
Establish weekly cadence, schedule and conduct service level review and governance meetings with key client stakeholders • Spearhead implementation,



innovations to modernize SIAM process governance and management with adoption and implementation of Gen AI, Agentic AI capabilities
Ensure that SIAM BAU team onboarded delivers SIAM services in scope for the client meets and delivers contractual obligations
Ensure that the client is periodically updated, informed on latest technology trends, product and platform details liaising with internal teams, stakeholders for seamless adoption and implementation • Account mining, proactively identify and explore upstream, downstream new business opportunities within the client management and add revenue growth.

Mandatory Skills & Relevant Experience
Prior experience in leading SIAM engagements, delivery for global clients, industry-agnostic
Good knowledge of SIAM governance framework, operating model
Positive interpersonal skills and client stakeholder management
Qualified

Certifications
SIAM Foundation, Professional Certified
ITIL V3 Expert Certified
- - Market leading ITSM product related certifications (if any)

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