Responsibilities
Refine and document workflows and procedures.
Support client onboarding and team training.
Analyze workflows and track team performance.
Drive process improvements and ensure optimization.
Assist with performance evaluations and feedback.
Ensure quality through compliance and reporting.
Manage task allocation and resource planning.
Own key deliverables and ensure timely completion.
Requirements
Robust communication and organizational skills.
Proficient in Excel; familiar with project tools.
Robust analytical and problem-solving mindset.
Location: Remote (Night shift).
📌 Senior Associate Kochi
🏢 ClaySys
📍 Kochi
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