07 Aug
|
Cloudxtreme
|
Hyderabad
07 Aug
Cloudxtreme
Hyderabad
Role & responsibilities
Required Technical Skills:
Bachelors degree in information technology, Operations, or a related field, or equivalent experience.
5+ years of experience in service management, continuous improvement, operations, or a related analytical role.
ServiceNow knowledge is required, CIM module knowledge is preferred
Knowledge of IT service management principles and frameworks, such as ITIL.
Proficiency in Excel, Power BI, Tableau, or similar reporting and analytics tools.
Experience with KPI reporting, trend analysis, and root-cause analysis
Robust writen and verbal communication skills with the ability to influence stakeholders.
📌 Continuous Service Improvement Analyst Hyderabad
🏢 Cloudxtreme
📍 Hyderabad