Roles & Responsibilities:
Lead execution of Process Intelligence strategy aligned to enterprise transformation priorities
Drive identification and realization of business value through process optimization, automation, and analytics
Oversee delivery across multiple initiatives ensuring quality, consistency, and measurable impact
Establish standards for process mining, process analysis, and performance measurement
Build and scale Process Intelligence capabilities, tools, and knowledge repositories
Define governance frameworks, KPIs, and reporting mechanisms to track value realization
Lead, coach, and develop a team of Business Performance professionals
Act as a trusted advisor to senior stakeholders across business and technology
Translate complex data into actionable insights for executive decision-making
Drive cross-functional collaboration in a global, matrixed environment

Basic Qualifications:
Bachelors or Master''s degree and 12+ years of experience in Business Performance, Continuous Improvement, or Project Management experience

Must Have Skills:




Process mining and analytics tools (e.g., Celonis, Signavio)
Data visualization (e.g., Power BI, Tableau)
Experience handling large datasets across systems
Robust process analysis and performance optimization
Project/program management across business and IT

Good to Have Skills:
SQL, Python or similar coding experience
SAP ECC / S4 HANA knowledge
AI, automation, or digital transformation experience
Biopharmaceutical process knowledge

Soft Skills:

Must Have Skills:
Strong leadership and team development
Strategic thinking and problem solving
Effective communication and influencing skills
Ability to manage ambiguity and drive decisions
Collaboration in a global, matrixed workplace

Positive to Have Skills:
Experience in capability hubs or shared services (AIN preferred)
Continuous improvement mindset
Ability to build cross-functional partnerships

📌 Senior Manager, Process Intelligence Results Delivery Office Hyderabad (India)
🏢 AMGEN
📍 India