Key Responsibilities:
Handle end-to-end Ocean Export Operations for FCL & LCL shipments.
Coordinate with customers, shipping lines, NVOCCs, transporters, CHA, and overseas agents.
Manage booking placements, vessel schedules, and shipment execution.
Prepare and submit Shipping Instructions (SI).
Coordinate issuance and amendments of HBL & MBL.
Monitor cargo movement, stuffing, customs clearance, and shipment departures.
Provide timely shipment updates and ensure excellent customer service.
Handle shipment exceptions, rollovers, and operational issues.
Ensure compliance with export regulations and customer SOPs.
Updating of invoicing and shipment closure.
Update shipment milestones in Logi-sys software systems.
Maintain operational records and MIS reports.
Have experience in nomination shipments

Preferred candidate profile
Solid knowledge of Ocean Export Operations.
Experience in handling FCL, LCL, Direct & Cross-Trade shipments.
Knowledge of HBL, MBL, BL surrender, and telex release procedures.
Positive understanding of Incoterms and international shipping practices.
Coordination, and problem-solving skills.
Proficiency in MS Excel and freight forwarding software.

📌 Executive Customer Service & Documentation Chennai (India)
🏢 SAR Transport Systems
📍 India