What Youll Do
Production migration/deployment of ETL objects associated files through CICD pipelines
Provide L1 (Monitoring), L1.5 (Basic Dev incident management) support, L2 (Complex Incident Management), L3 (Complex Dev) support from the Persistent Offshore Delivery Center(ODC) set up.
Continuous Platform Optimizations to improve Resiliency, Up-time, and resolution of Vulnerabilities within SLA
Enforce platform governance standards
Platform Support for Talend Major, Minor Ad hoc releases (EBFs)
Execute annual Disaster Recovery Password rotation exercises
Platform Upgrades
Development and refinement of dashboards for monitoring capacity planning and platform resiliency
Assist with Audit requests
Platform Health Reporting, Weekly and Monthly Executive Status Reporting
Implement Continuous Improvement Automation prospects
To manage and support the platforms 247 on rotational shift basis.
To learn new platform management technologies and tools as a part of the cross-skilling exercise in Project life cycle.
Customer / Stakeholder management

Expertise Youll Bring




Skills - Talend Platform Management, Platform Support, ITSM tools knowledge, ITIL
4 12 Years of IT experience in Talend platform management administration.
Good knowledge with ITIL framework ITSM tools.
Major Incident management excellent customer interfacing skills.
Adapting to the project requirements in terms of technical skills and work timing.
Positive email communication client management skills.
Creative Thinking proven automation experience.
Organization Commitment (hard working)
Customer Focus/Orientation.
Adapting to the project requirements in terms of technical skills and work timing.
Cloud Computing and cloud platform knowledge (Preferably GCP)

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📌 Talend And Attunity Support Professional Hyderabad (India)
🏢 Sigma Allied Services
📍 India