Overview
The Refund Specialist is primarily responsible for monitoring and issuing patient and insurance refunds.
Responsibilities
Processes, researches and resolves credit balances and refunds from a billing system’s overages.
Reviews refund request letters and determines an appropriate resolution based on contract and timely guidelines.
Identifies trends and notifies appropriate departments.
Navigates websites to obtain Explanation of Perks (EOB).
Contact insurance carriers to verify possible refund details.
Analyzes data from various reports and makes recommendations accordingly.
Performs special projects and other duties as assigned.
Qualifications
High School Diploma or Equivalent.
Two (2) year of experience posting insurance payments in a healthcare setting.
Two (2) years of experience reading insurance Explanation of Advantages (EOB) statements preferred.
📌 Refund Specialist Chennai
🏢 Ventra Health
📍 Chennai
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