Lead E2E BPO ops for large-scale teams, ensuring operational excellence & high client satisfaction. Oversee performance, P&L;, workforce planning, process improvement & stakeholder engagement while driving productivity, quality & customer service.
Required Candidate profile
18+ yrs of exp in BPO ops, managing large-scale teams & driving ops. Robust leadership, communication, organizational & analytical skills. Should know Tamil. Must have P&L; Management exp
📌 General Manager Operations Customer Service Chennai (India)
🏢 Ziphertech
📍 India
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