07 Aug
|
4M Innovations Chennai
|
Chennai
07 Aug
4M Innovations Chennai
Chennai
Job Summary:
We are hiring an experienced Customer Support Executive to handle customer
communications professionally across calls, emails, and ticketing systems. The ideal
candidate should have a pleasant personality, robust communication skills, and a problem-
solving mindset.
Key Responsibilities:
Respond to customer queries via phone and email.
Provide solutions and resolve complaints in a timely manner.
Maintain customer satisfaction and escalate issues where necessary.
Log and track issues using ticketing systems.
Build solid relationships with customers by being proactive and helpful.
Skills:
Excellent verbal and written communication.
Solid interpersonal skills.
Basic computer knowledge and typing proficiency.
Familiarity with email/ticketing platforms and phone etiquette.
Gender ; Male or Female
📌 Customer Support Executive Chennai
🏢 4M Innovations Chennai
📍 Chennai