Role & responsibilities
Customer Interaction: Greet guests professionally, assist with menu choices,
Operational Excellence: Ensure flawless execution of store processes, from timely opening to maintaining smooth workflows during peak hours.
Hygiene & Food Safety: Strictly follow hygiene standards and FSSAI norms prescribed to ensure zero compromise on pizza production and store cleanliness.
Quality Control: Inspect the presentation and quality of food items before they reach the customer to ensure they meet brand parameters.
Issue Resolution: Promptly address customer complaints or concerns with professionalism to ensure high satisfaction and repeat visits.
Team Coordination: Work closely with the team to ensure timely order fulfilment
Asset Maintenance: Monitor the proper use and maintenance of store equipment

Preferred candidate profile
Education: Minimum 12th pass; graduates / Hotel management freshers
Skills: communication, customer handling.
Mindset: Proactive "experience maker" attitude rather than just an order taker.
Experience: Prior experience in a QSR (Quick Service Restaurant) brand like Domino's, kfc , Pizza Hut, McDonald's, Burger King,

📌 Guest Delight Officer Chennai (India)
🏢 Dmart
📍 India