Looking for an experienced ASDM to drive offshore delivery, governance, client engagement, and P&L; for healthcare/lifesciences programs. The role will work closely with onsite teams to ensure delivery excellence, operational efficiency, and business growth.
Key Responsibilities
Own offshore delivery governance across multiple programs
Act as SPOC for delivery and align with onsite stakeholders
Manage client communication and support MBRs/QBRs
Track KPIs, SLAs, and drive continuous improvement
Ensure quality, process adherence, and cost optimization
Lead team performance, capability building,
and resource planning
Manage P&L;, support renewals, and drive upsell/cross-sell prospects
Requirements
18 20 years in delivery/program management
Experience in Healthcare/Lifesciences (Payer preferred)
Robust in stakeholder management, governance, and P&L;
Exposure to onsite-offshore delivery models
Agile/Waterfall experience
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Associate Service Delivery Manager Healthcare Chennai
🏢 Saaki Argus And Averil Consulting
📍 Chennai
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