Job Overview

We are looking for an experienced SAP Service Management (SM/CS) Consultant with 68 years of experience, including 45 years in SAP Service Management/Customer Service. The candidate should have solid expertise in service processes, billing, contracts, warranty management, integrations, and SAP configurations. Experience with SAP S/4HANA and integration with SAP and non-SAP systems is required.

Key Responsibilities
Configure and support SAP Service Management (SM)/Customer Service (CS) processes.
Manage Notifications, Service Orders, Warranty, and Billing.
Work on Sales and Distribution integration.
Configure and support Value, Quantity, and Service Contracts.
Work with SAP S/4HANA, SAP Hybris/BRIM, BRF+, and SAP Portal.
Support Revenue Recognition processes.




Configure and maintain DIP Profiles and Resource Related Billing.
Handle Repair Order processes.
Maintain Customer Service master data including Equipment Master, Warranty Master, Functional Locations, and Counters.
Configure and test IDocs, including Partner Profiles and custom Segments.
Coordinate project lifecycle activities between onsite and offshore teams.
Prepare Functional Specifications for RICEF developments.
Work on interfaces between SAP and non-SAP systems.
Analyze business requirements and perform SAP configurations.
Prepare detailed specifications for ABAP custom developments.
Perform testing and support solution implementation.

📌 Sap Service Management Sm/cs Consultant Hyderabad
🏢 Experis
📍 Hyderabad