*Position: Academic counsellor

Location: Chennai / Work from Home

Report to: Sales Manager

Roles and Responsibilities
Counsel prospective learners and guide them on career prospects.
Achieve weekly enrolment, revenue, and collection targets.
Convert assigned leads into admissions through effective counselling.
Handle inbound and outbound calls professionally.
Maintain and update lead details in the CRM.
Build solid relationships with prospective and existing learners.
Address customer queries and resolve concerns promptly.
Generate and qualify new sales leads.
Provide accurate information about courses and programs.
Follow up with leads to maximize conversions.
Adhere to sales processes, communication guidelines, and company policies.
Deliver excellent customer service and ensure a positive learner experience.

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Requirements
Proven experience as telesales representative or other sales/customer service role




Malayalam Language Fluency- Mandatory
Experience in Edtech or Education sales
Proven track record of successfully meeting sales quota preferably over the phone
Positive knowledge of relevant computer programs (Any CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints

Educational Qualification
Any degree
MBA (Marketing) Preferable

Experience Requirement
1 year and above sales experience
Specially in Edu-Tech company (Preferable)

Working Conditions
Flex schedule with a Shift (Early Moring, Regular Shift, Evening)
WFH Available

📌 Academic Counsellor/ Tele Sales Malayalam Chennai
🏢 Veranda Learning
📍 Chennai