07 Aug
|
Ibimedia Technologies
|
Chennai
07 Aug
Ibimedia Technologies
Chennai
Key Responsibilities
Handle customer inquiries via phone, email, chat, or other communication channels.
Resolve customer issues promptly and professionally.
Provide accurate information about products, services, and company policies.
Record customer interactions and maintain accurate documentation.
Escalate complex issues to the appropriate teams when necessary.
Follow up with customers to ensure their concerns have been resolved.
Meet individual and team performance metrics, including customer satisfaction and response times.
Perks and perks
Provident fund
📌 Customer Support Executive Chennai
🏢 Ibimedia Technologies
📍 Chennai