Key Responsibilities:
Account Management
Own and manage end-to-end relationships with quick commerce platforms including Blinkit, Zepto, BigBasket, and Swiggy Instamart.
Ensure smooth daily operations across all quick commerce channels.
Act as the primary point of contact for platform account managers.
Operational Excellence
Coordinate with internal teams (logistics, supply chain, warehouse, growth, and finance) to ensure seamless operations.
Ensure timely order fulfillment, product availability, and delivery compliance across platforms.
Performance Monitoring
Track and analyze key business metrics including sales, fill rate, stock availability, and order fulfillment rates.
Identify growth prospects and optimize channel performance.
Inventory Planning & Management
Plan shipments based on Daily Run Rate (DRR) and maintain 90%+ fill rate across all quick commerce warehouses.
Monitor stock levels and prevent stock-outs or overstock situations.
Purchase Order (PO) Management
Manage the end-to-end lifecycle of purchase orders from receipt to delivery.
Work with warehouses and logistics partners to improve PO turnaround time.
SKU Performance Management




Monitor rapid-moving and non-moving SKUs and coordinate with the growth team for assortment optimization.
Ensure correct SKU listings, availability, and replenishment across channels.
Warehouse Coordination
Work closely with warehouse teams to ensure smooth packaging, dispatch, and order fulfillment.
Maintain dispatch timelines and documentation accuracy.
GRN & Dispatch Tracking
Track dispatched goods and ensure timely Goods Received Notes (GRN) on platform portals.
Maintain accurate invoice-level tracking for all shipments.
Reporting & Analytics
Prepare monthly and weekly reports covering purchase orders, inventory movement, sales performance, and operational metrics.
Provide insights and recommendations to improve efficiency and revenue.
Account Reconciliation
Coordinate with the finance team for timely payment collection, credit note (CN) reconciliation, and dispute resolution.
Brand Coordination
Liaise with internal brand teams to align on purchase planning, sales targets, promotions, and assortment strategy.

📌 Kam E Commerce Quick Commerce Delhi
🏢 VRP Telematics
📍 Delhi