Roles and Responsibility
Handle customer inquiries and resolve issues professionally and courteously.
Provide timely and effective solutions to customer complaints and concerns.
Collaborate with internal teams to resolve complex customer issues.
Develop and maintain thorough knowledge of products and services.
Identify and escalate potential issues to senior management.
Maintain accurate records of customer interactions and transactions.
Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a fast-paced setting and handle multiple tasks simultaneously.
Solid problem-solving and analytical skills.
Proficient in Microsoft Office and other software applications.
Ability to adapt to changing situations and priorities.
Robust attention to detail and organizational skills.
📌 Customer Support Executive Chennai (India)
🏢 TP
📍 India
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