Key Responsibilities
Coordinate the complete treatment journey of international patients from admission to discharge.
Serve as the primary point of contact for international patients and their families.
Coordinate appointments, investigations, admissions, surgeries, and follow-up consultations.
Liaise with consultants, nursing, laboratory, radiology, pharmacy, and other departments for seamless patient care.
Assist in preparing treatment plans, cost estimates, medical reports, and discharge documentation.
Coordinate visa invitation letters, travel assistance, accommodation, and airport transfers, where applicable.
Maintain accurate patient records and ensure timely documentation.
Address patient queries and ensure a high level of patient satisfaction.
Support international patient marketing initiatives and coordinate with referral agencies.
Ensure compliance with hospital policies, NABH standards, and international patient care protocols.
Prepare departmental reports, MIS, and patient feedback reports.




Assist the Hospital Management team in operational and administrative activities as assigned.

Qualifications & Experience
MBBS (Foreign Medical Graduate FMG) / MBA in Hospital Management.
Freshers or candidates with 0–2 years of experience in hospital administration, patient relations, or international patient services.
Experience in a multispecialty hospital will be an added advantage.

Skills & Competencies
Excellent communication and interpersonal skills.
Robust patient counseling and coordination abilities.
Interest in hospital operations and healthcare management.
Good organizational and multitasking skills.
Proficiency in MS Office and Hospital Information Systems (HIS).
Ability to work in a multidisciplinary healthcare setting.
Positive documentation and reporting skills.
Fluency in English is mandatory; knowledge of additional foreign languages will be an added advantage.

📌 Walk In International Patient Services Chennai
🏢 Dr.Kamakshi Memorial Hospital
📍 Chennai