Key Responsibilities:
Stock Handling & Inventory Management:
Receive recent stock, perform visual QC, and update inventory records.
Ensure proper stock arrangement and timely audits.
Sales & Customer Engagement:
Assist customers in their jewellery purchase journey, especially with diamond collections.
Drive sales conversion through excellent product knowledge and consultative selling.
Actively cross-sell and up-sell based on customer preferences.
Customer Experience:
Deliver a high-quality, personalized shopping experience to every customer.
Resolve customer queries and complaints with professionalism and empathy.
Team Leadership:
Supervise, guide, and motivate the in-store team to achieve sales targets.
Conduct regular performance reviews and provide training where needed.
Marketing & Outreach:
Plan and execute BTL activities and in-store promotions.
Conduct catchment area analysis and support localized marketing initiatives.
Market & Competition Awareness:




Track and analyze competitor offerings, pricing, and promotional strategies.
Provide regular insights on market trends to the management team.
Operational Excellence:
Maintain store hygiene, visual merchandising standards, and daily operational discipline.
Oversee implementation of schemes such as Gold Mine (preferable experience).
Shifts & Flexibility:
Willingness to work in rotational shifts including weekends and holidays, as required.

Desired Competencies:
Excellent verbal communication and interpersonal skills.
Robust persuasion and customer relationship management ability.
Presentable appearance and well-groomed at all times.
Secure and reliable family background.
Proficiency in local language and English.
Basic computer literacy and familiarity with billing and inventory software.

📌 Store Manager Gurugram
🏢 Aaryak Jewellery
📍 Gurugram