Key Responsibilities
Monitor and implement hospital quality standards and protocols.
Ensure compliance with NABH/JCI and statutory requirements.
Conduct internal quality audits and prepare audit reports.
Monitor patient safety indicators and quality metrics.
Coordinate incident reporting and root cause analysis (RCA).
Maintain quality documentation, SOPs, and policies.
Conduct quality training and awareness sessions for staff.
Track corrective and preventive actions (CAPA).
Support infection control and patient safety initiatives.
Analyze quality data and prepare MIS reports.
Coordinate with clinical and non-clinical departments for quality improvement projects.
Participate in accreditation activities and assessments.

Required Skills
Knowledge of NABH/JCI standards
Understanding of healthcare quality processes
Robust documentation and auditing skills
Valuable analytical and problem-solving abilities
Effective communication and coordination skills
Proficiency in MS Excel, PowerPoint, and reporting tools

📌 Head Medical Quality New Delhi
🏢 Max Healthcare
📍 New Delhi