07 Aug
|
berger paints
|
Delhi
07 Aug
berger paints
Delhi
Role & responsibilities
Provide technical support for Protective Coating products during pre-sales and post-sales activities.
Conduct site inspections and assess surface conditions before coating application.
Recommend appropriate coating systems based on project specifications, environmental conditions, and customer requirements.
Supervise product application to ensure compliance with company specifications and quality standards.
Conduct product demonstrations, mock-ups, and field trials for customers and applicators.
Resolve technical issues related to coating application, adhesion, curing, corrosion protection, and product performance.
Work closely with the Sales team to support project specifications, customer presentations, and technical discussions.
Train contractors, applicators, dealers, and customers on surface preparation, application techniques, safety practices, and product usage.
Prepare technical reports, inspection reports, application guidelines, and failure analysis reports.
Coordinate with R&D;, Quality, Manufacturing, and Supply Chain teams to address technical concerns and improve customer satisfaction.
Ensure compliance with project specifications, safety regulations, and quality standards throughout project execution.
Visit customer sites regularly to monitor application quality and provide technical recommendations.
Investigate customer complaints, identify root causes, and recommend corrective and preventive actions.
Stay updated on industry standards, coating technologies, competitor products, and application methodologies.
Maintain records of site visits, technical observations, project status, and customer feedback through MIS/CRM systems.
Support recent product launches by conducting technical awareness sessions and customer training programs.
📌 Senior Executive Technical Services Protecton Delhi
🏢 berger paints
📍 Delhi