Job description

Company: LAKDI.com Furniture & Interiors Co.

Location: New Delhi, Delhi, India (PAN-India operations)

Job Title: CRM & Sales Manager (Interior Design Background)

Seniority Level: Mid-High level

Employment Type: Full-time

Industry: Furniture & Home Furnishings Manufacturing

Role Overview

Lakdi.com is hiring a CRM & Sales Manager with a strong background in interior design and sales. This role blends CRM management with client engagement and project coordination - ideal if you want to manage CRM workflows for interior and furniture sales, coordinate with design teams, and drive conversions.

Key Responsibilities

CRM & Lead Management
Manage CRM tools daily (lead updates, allocations, follow-ups).
Track lead progress and ensure consistent engagement.
Maintain detailed records of client data and communication.

Sales & Client Interaction
Understand client requirements (design, budget, preferences).
Prepare proposals, quotations, and guide clients through the sales process.
Negotiate and close deals across interior and furniture projects.

Interior Design Coordination
Work with in-house design teams (layout interpretation, renders).
Communicate design intent clearly to clients and internal teams.





Project & Operations Coordination
Oversee project progress from lead to delivery.
Coordinate with production, logistics, and site teams.
Provide regular updates to clients and resolve escalations.

Customer Service & Retention
Address post-sales issues and promote repeat business.
Conduct feedback calls after project completion.

Skills & Qualifications Required
Strong communication and relationship building
Experience with CRM tools (e.g., Zoho, HubSpot, LeadSquared)
Background in interior design or furniture sales
Ability to read and interpret layouts/drawings
Positive negotiation skills
5 to 10 - years relevant experience preferred
Degree/diploma in Interior Design/Architecture advantageous

Role Expectations
Hit monthly revenue targets.
Increase lead conversion via CRM.
Produce reporting on sales and pipeline progress.
Work closely with design, production & logistics teams.

What Lakdi.com Offers
Market-competitive salary + performance incentives
Work with a fast-growing PAN India interior & furniture brand
Qualified growth opportunities
Collaborative environment across design and manufacturing teams

📌 Project Sales Manager New Delhi (India)
🏢 lakdi.com
📍 India