07 Aug
|
EMAGN SOLUTIONS
|
Noida
07 Aug
EMAGN SOLUTIONS
Noida
Job Summary
We are looking for a Customer Care Executive to handle customer inquiries, resolve issues, and deliver excellent customer service through phone, email, and chat.
Key Responsibilities
Respond to customer queries promptly and professionally.
Resolve product, service, and account-related issues.
Provide basic troubleshooting and support.
Record customer feedback and coordinate with relevant teams.
Escalate complex issues and ensure timely follow-up.
Maintain up-to-date knowledge of products and services.
Use CRM tools to manage customer interactions.
Requirements
Experience in customer service is preferred.
Excellent verbal and written communication skills.
Robust problem-solving and interpersonal skills.
Basic computer and CRM knowledge.
Positive attitude and customer-focused approach.
📌 Customer Support Executive South Regional Languages Noida
🏢 EMAGN SOLUTIONS
📍 Noida