Hiring For Sr Manager/ Manager Operations Noida

Hiring For Sr Manager/ Manager Operations Noida

07 Aug
|
Adroit Synergies
|
Noida

07 Aug

Adroit Synergies

Noida

Manage end-to-end inbound voice operations and service delivery.
Drive performance against SLAs, CSAT, Quality, Productivity, and AHT targets.
Ensure compliance and client requirements.
Manage workforce planning, capacity, and operational costs.

Required Candidate profile

Minimum 5 years in a senior leadership role managing inbound voice processes.
Experience handling large teams (300+ FTEs preferred).
Robust client management, people leadership, and analytical skills.

📌 Hiring For Sr Manager/ Manager Operations Noida
🏢 Adroit Synergies
📍 Noida

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