07 Aug
|
Infinizi
|
Noida
Manage and coordinate chat support operations for timely and effective customer responses.
Develop and implement process improvements to enhance operational efficiency.
Collaborate with cross-functional teams to resolve complex customer issues.
Analyze and report on chat performance metrics to identify areas for improvement.
Implement quality control measures to ensure high standards of customer service.
Train and guide junior team members to improve their skills and knowledge.
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📌 Chat & Operations Professional Noida
🏢 Infinizi
📍 Noida