Role & responsibilities
Welcome clients and provide a professional front desk experience.
Book, reschedule, and manage client appointments efficiently.
Handle daily floor operations and ensure smooth clinic functioning.
Coordinate with therapists, doctors, and staff for daily scheduling.
Prepare and manage staff duty rosters and shift planning.
Support staff welfare activities and maintain a positive work environment.
Plan and coordinate clinic events, promotional activities, and special campaigns.
Make feedback and follow-up calls to clients after their appointments.
Maintain client records and ensure accurate data entry.
Manage inventory and store supplies, ensuring timely replenishment.
Handle client inquiries via phone, WhatsApp, and in person.
Maintain cleanliness and organization of the reception and waiting area.
Deliver excellent customer service and resolve basic client concerns professionally.
Preferred candidate profile
Minimum 1 year of experience as a Receptionist or Front Desk Executive in a wellness centre, slimming clinic, skin clinic, salon, aesthetic clinic, or healthcare facility.
Excellent communication skills in Hindi and basic English.
Well-groomed, confident, and customer-focused personality.
Positive organizational and multitasking skills.
Comfortable using MS Excel, Google Sheets, WhatsApp, and appointment booking software.
Positive attitude with strong interpersonal skills.
Perks and perks
Fixed Salary: 18,000-20,000 per month
Performance Incentives
Professional Training
Career Growth Opportunities
Friendly & Supportive Work Setting