Roles and Responsibility
Conduct thorough quality audits to ensure compliance with international standards and regulations.
Develop and implement effective quality control processes to enhance customer satisfaction and loyalty.
Collaborate with cross-functional teams to identify areas for improvement and implement changes.
Analyze data and trends to identify patterns and opportunities for growth and improvement.
Provide coaching and feedback to team members to improve their performance and adherence to quality standards.
Stay up-to-date with industry developments and best practices in quality management.

Job Requirements
Proven experience as a Quality Analyst in a BPO or related industry, preferably in an international setting.
Solid knowledge of quality management principles, including ISO 9001 and Six Sigma methodologies.
Excellent analytical and problem-solving skills, with the ability to interpret complex data sets.
Effective communication and interpersonal skills, enabling collaboration with diverse stakeholders.
Ability to work in a quick-paced workplace, prioritizing multiple tasks and deadlines.
Strong attention to detail, with a focus on delivering high-quality results.

📌 Quality Analyst International Noida
🏢 TP
📍 Noida