;Job Description
;Coordinate patient admissions, transfers, and discharges.
;Assist patients and attendants with hospital processes and service-related queries.
;Coordinate with doctors, nursing staff, diagnostics, billing, and support departments for seamless patient care.
;Handle patient feedback, complaints, and grievance resolution within defined timelines.
;Conduct patient rounds and collect satisfaction feedback.
;Ensure adherence to NABH standards related to patient rights, communication, and patient satisfaction.
;Maintain records of patient interactions, feedback, and complaints.
;Support quality initiatives and patient experience improvement programs.
;Assist in managing VIP, corporate, and international patients.
;Bachelor s or Masters Degree in Hospital Administration / Healthcare Management.
;Key Skills
;Billing accuracy Patient handling Problem solving Coordination with clinical departments Time management
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