Roles and Responsibility
Manage and oversee daily operations of the team to ensure high productivity and efficiency.
Develop and implement strategies to improve operational performance and customer satisfaction.
Lead and motivate a team of specialists to achieve their goals and objectives.
Analyze and resolve complex operational issues and problems.
Collaborate with other departments to ensure seamless service delivery.
Monitor and control expenses to ensure cost-effectiveness and budget adherence.

Job Requirements
Proven experience in BPO operations and management, preferably in an international setting.
Solid leadership and management skills, with the ability to motivate and inspire teams.
Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams.
Ability to analyze complex data and make informed decisions to drive business growth.
Solid problem-solving and conflict resolution skills, with the ability to handle pressure and stress.
Experience with process improvement initiatives and change management is desirable.

📌 Team Leader Operations International Noida
🏢 TP
📍 Noida