07 Aug
|
Indiamart
|
Mumbai
Were looking for a dynamic professional to manage a P&L; role focused on
delivering a world-class service experience to existing customers. The
position emphasizes upselling premium packages, driving client retention,
and ensuring customer satisfaction through a needs-driven service team.
Additionally, you will execute strategic marketing initiatives to enhance
client engagement and service outcomes.
Drive business growth for both topline and bottom-line in the Zone.
Develop and execute the annual operating plan, including revenue
and cost forecasting.
Achieve monthly, quarterly, and annual sales targets by generating
revenue from existing paid members.
Ensure timely delivery of services, maintaining high standards for
client satisfaction.
Analyze customer feedback to gather business intelligence, assess
core service advantages, and ensure high client satisfaction.
Establish a robust system for maximizing customer retention.
Recruit, train, and develop a proactive, consultative client
servicing team focused on delivering exceptional customer
experiences.
Expertise in client engagement and application of effective field
sales strategies
Robust problem-solving ability with quick decision-making under
pressure
Excellent verbal communication and active listening skills
Strategic mindset with the ability to identify and create recent
business opportunities
Proven team management and interpersonal capabilities
Skilled in data analysis, reporting, and performance tracking
Target-driven with a strong focus on achieving and exceeding goals
Demonstrated leadership with the ability to inspire and guide large
teams
📌 Zonal Sales Manager Mumbai
🏢 Indiamart
📍 Mumbai