Roles and Responsibility
Analyze and solve moderately complex problems, creating new solutions as needed.
Understand strategic direction set by senior management to align with team goals.
Interact with direct supervisor, peers, and/or management levels at clients or within the company.
Manage small teams or work efforts (if in an individual contributor role) at a client or within the company.
Make decisions that impact own work and may impact the work of others.
Work in rotational shifts, including evenings, weekends, and holidays, as required.

Job Requirements
Minimum 2 years of experience in a related field, preferably in BPO operations and scheduling.
Robust understanding of business operations and process improvements.
Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
Ability to analyze data and make informed decisions, with solid problem-solving skills.
Experience with scheduling tools and software, and the ability to learn new systems quickly.
Robust attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

📌 Wfm Scheduling Analyst I Noida
🏢 TP
📍 Noida