Roles & Responsibilities:
Managing and driving the Mortgage Business performance through various business analytical reports
Analysis of market share data and provide inputs to the senior management and sales team to enhance and improve business performance
Assist the Management with analysis of MIS and prepare data and provide data analytics to Sales & Operations team and Management.
Handle communication for current product launch within the organization.
Introduction and improvement of policies and processes with respect to existing product portfolio.
Work closely with the L&D; team to design training modules to enable the sales force on the current product variants to ensure better sourcing and business conversion.
Liaison with stakeholders and drive towards sales force transformation.
Driving various initiatives with the objective of improving sales force efficiency.
Assist sales team and drive business through performance trackers, marketing activities for sales team.
Design recent contests/campaigns to enhance the sales force productivity in the organization.
Resolve customer complaints in consultation with various stakeholders as per the prescribed timelines.
Will have to co-ordinate with Product / Credit team of HDFC Bank.
Desired Candidate
MBA or equivalent Postgraduate qualification.
Excellent communication skills & Stakeholder management.
Mortgage industry experience is required.
Proficient in Microsoft Excel & PowerPoint.