Job Description

We are looking for a dedicated and detail-oriented Service & Application Engineer (Medical Devices) for a desk-based role to support our medical device operations. The candidate will be responsible for handling technical support, application guidance, and coordination with field teams and customers, ensuring smooth functioning of services for critical care products.

Key Responsibilities:
Provide remote troubleshooting and technical assistance to customers and field engineers
Handle service-related queries via phone, email, or online platforms
Maintain and update service records, complaint logs, and resolution reports
Coordinate with service engineers for on-site visits and issue resolution
Guide healthcare specialists on product usage, features, and troubleshooting
Assist in virtual product demonstrations and training sessions
Support sales and service teams with product-related information
Prepare training materials, user manuals, and SOPs
Act as a bridge between customers, sales, and service teams




Track pending service cases and ensure timely closure
Maintain proper documentation for audits and internal records
Support in tender documentation and technical specifications (if required)

Requirements:
Bachelor s degree/Diploma/ITI in Biomedical Engineering, or related field
1 5 years of experience in medical devices (service/application support preferred)
Robust communication and coordination skills
Positive technical understanding and problem-solving ability
Proficiency in MS Office (Excel, Word, PowerPoint)
Ability to manage multiple tasks efficiently
Requirement of female candidates only

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Biomedical Engineer Noida (India)
🏢 Acer Biomedicals
📍 India