Job Title: Transaction Monitoring + Merchant Acquiring.

Location: Mumbai(Lower Parel).

iSource Services is hiring for one of their client for the position of Transaction Monitoring + Merchant Acquiring.

About the Role: .
We are looking for a proactive and detail-oriented Risk Analyst to monitor merchant transactions, identify potential risks, conduct merchant due diligence, and ensure compliance with RBI and card network guidelines.
The role requires continuous monitoring of merchant activities, investigation of suspicious transactions, merchant interaction, and timely resolution of risk hold cases.

Key Responsibilities:.
Monitor merchant transactions and perform daily risk reviews to identify suspicious or high-risk activities.
Investigate merchant risk cases by analyzing transaction patterns, conducting due diligence, and collecting supporting documents.
Evaluate and resolve risk hold cases, making informed decisions on hold releases while ensuring timely case closure.
Ensure compliance with RBI regulations,



card network guidelines, and internal risk management policies.
Collaborate with Operations, Compliance, Fraud Risk, and Customer Support teams to mitigate risks, prevent fraud, and support merchant business continuity.

Qualifications:.
Solid analytical and investigative abilities.
Knowledge of payment industry regulations, RBI guidelines, and card network compliance.
Experience in transaction monitoring, fraud risk management, merchant risk assessment, or compliance operations.
Proficiency in Excel and risk management tools.
Knowledge of Visa, Mastercard, RuPay, and payment gateway ecosystems.
Experience in FinTech, Payments, Banking, Acquiring Business, or Merchant Risk Operations.

Key Performance Indicators (KPIs):.
Risk Hold Resolution TAT.
Fraud Loss Prevention.
Merchant Satisfaction Score.
Compliance Adherence Rate

📌 Transaction Monitoring / Merchant Acquiring Professional Mumbai
🏢 Iospl Technology Services
📍 Mumbai