Job description

QualityKiosk is looking for a Boundary Pusher, Organized & Extremely detail oriented and a passionate person as an Account Manager to manage Insurance clients.

Job Description: Key Account Manager Insurance market clients.

Reporting to: India Head Banking & Capital Markets

Role Purpose

Drive 40%+ YoY growth within existing capital markets accounts through client growth, horizontal expansion, and continuous value addition, while strengthening strategic relationships and ensuring strong delivery alignment.

Core Responsibilities

Account Growth & Revenue Expansion
Own end-to-end revenue growth within accounts
Drive 40%+ YoY growth through cross-sell and upsell
Expand footprint across business units and technology landscapes

Strategic Account Management
Build and execute account growth strategy and roadmap
Develop deep understanding of client business and transformation programs
Position organization as a strategic long-term partner

Horizontal Expansion & Recent Offerings
Drive expansion across current service lines and functions
Scale AI-led Test Automation, Continuous Testing, Observability & SRE
Build multi-tower presence across the account

Value Addition & Delivery Alignment




Ensure continuous value realization across engagements
Collaborate with delivery to improve outcomes
Drive QBRs, governance, and identify expansion prospects

Stakeholder Management
Build relationships with CIO, CTO, and business leaders
Expand stakeholder coverage and influence
Lead executive governance and reviews

Account Growth Engine
Account mapping and stakeholder coverage
White-space identification
Demand generation workshops
Cross-functional alignment

Key KPIs

Growth & Revenue
Account Growth: 40% YoY
Expansion-driven revenue
25+ large deals ($1M+)

Account Expansion
Increase business units penetrated
Growth across service lines
Multi-portfolio presence

Sales Effectiveness
Pipeline: 35x
Win rate: 30%+
Deal growth: 20%+ YoY
Forecast accuracy: >90%

Value & Delivery Impact
Continuous value delivery
CSAT improvement
Expansion from existing engagements

Experience & Skills
1015 years in IT services account management
Capital Markets expertise (trading, risk, investment banking)
Experience in QA/testing, observability, cloud, AI/GenAI
Strong account growth and CXO engagement

📌 Key Account Manager It Software Service Sales: Insurance Domain Navi Mumbai
🏢 QualityKiosk Technologies
📍 Navi Mumbai