Job Profile & Key Responsibilities:
Monitor and control client outstanding receivables, ensuring timely collection of payments in accordance with the agreed credit terms.
Ensure the timely and error-free submission of invoices, statements of accounts, and all supporting documents. Effectively handle client queries related to invoices, account statements, MIS reports, and payment reconciliations by providing accurate and prompt resolutions while maintaining a high standard of customer service.
Manage BTA/CTA credit card payment collections and perform reconciliation with clients' credit card statements.
Conduct client meetings for account reconciliation, payment follow-up, and strengthening customer relationships.
Address customer complaints professionally by identifying root causes and implementing effective resolutions. Develop and maintain client finance process flows to facilitate seamless invoice processing and payment collections.
Record customer receipts promptly,



accurately adjust payments against outstanding invoices, and share updated statements of accounts with clients immediately upon receipt of payments.
Monitor and review customer ageing reports on a weekly basis to ensure effective receivable management and maintain the Days Sales Outstanding (DSO) below 15 days.
Prepare comprehensive client and management MIS reports using Advanced Microsoft Excel, PowerPoint, and Power BI, including dashboards, graphical presentations, and trend analyses for management review.
Demonstrate excellent communication, interpersonal, negotiation, and client relationship management skills.
Possess solid proficiency in Advanced Microsoft Excel, PowerPoint presentations, and Power BI for data analysis, reporting, and business presentations.

📌 Manager : Credit Control / Receivable Management Travel Industry Mumbai
🏢 Gilpin Tours Travel Management
📍 Mumbai