We are seeking a hands-on ServiceNow Developer to support ongoing development, enhancement, and maintenance activities across our ServiceNow platform. The role will work closely with Product Owners, Business Analysts, Architects, and Lead Developers to deliver scalable and high-quality solutions across ITSM, SPM, CMDB/CSDM, Finance, and Master Data Management applications.

Key Responsibilities

Development
Configure and develop solutions within ServiceNow platform.
Build and enhance functionality across:
ITSM
CMDB/CSDM
Finance applications
Master Data Management applications
Custom scoped applications
Develop workflows, Flow Designer automations, catalog items, record producers, business rules, UI policies, client scripts, and script includes.
Participate in platform upgrades and testing activities.

Integration & Automation
Develop and support integrations using REST APIs, SOAP services, and IntegrationHub.
Build automation solutions to improve operational efficiency.
Support CMDB data quality and CSDM implementation initiatives.
Proper documentation of all developments and enhancements.

Collaboration
Work with functional teams to understand requirements.




Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives.
Maintain technical documentation and knowledge articles.
Provide transition to support (T2S) to ServiceNow BAU Operations team with all relevant documentations.

Required Qualifications
4–5 years of ServiceNow development experience.
Solid hands-on experience in:
ITSM
Service Catalog
Flow Designer
JavaScript
Client Scripts
Business Rules
Script Includes
Experience with CMDB and CSDM concepts.
Experience developing integrations using REST/SOAP APIs.
Robust troubleshooting and debugging skills.

Preferred Qualifications
Exposure to Finance, MDM, HRSD, SPM, or ITOM modules.
Experience with Service Portal or Employee Center.
ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Application Developer (CAD).

Key Competencies
Solid hands-on development skills
Analytical and problem-solving mindset
Attention to detail
Team collaboration
Customer-focused approach
Ability to work independently in a fast-paced environment

📌 Servicenow Developer Mumbai (India)
🏢 Atidan Technologies
📍 India