Active Listening
computer basic knowledge
Domain expertise
Escalation Management
Multitask Handling
Process Understanding and Improvement
Quality Assurance and Control
Team Management
Typing skills 25 WPM with 90 Percent Accuracy Analytical Skills
Coaching and Development
Communication Skills
Mentoring
Microsoft Office
Problem Solving
Time Management
Training and upskilling
Perform core responsibilities associated with the role of Customer Service Domestic Quality Analyst-BPS.
Coordinate with cross-functional teams to achieve business objectives.
Maintain accurate documentation and timely reporting.
Ensure compliance with company policies, quality, and safety standards.




Analyze issues and recommend practical solutions for continuous improvement.
Communicate effectively with internal and external stakeholders.
Meet assigned targets, deadlines, and service level expectations.
Support process improvement initiatives and undertake additional responsibilities as required.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Domestic Quality Analyst Bps Navi Mumbai (India)
🏢 Hexaware Technologies
📍 India