Role & Responsibilities
Lead end-to-end implementation, rollout, and support of SAP S/4HANA Service Management solutions.
Gather, analyze, and translate business requirements into functional specifications.
Configure and customize SAP Service Management processes including Service Orders, Service Contracts, Service Notifications, Warranty Management, and In-House Repair.
Work closely with business stakeholders to optimize service management processes.
Integrate SAP Service Management with SAP SD, PM/EAM, MM, and other SAP modules.
Prepare functional specifications and coordinate with technical teams for developments, enhancements, reports, interfaces, forms, and workflows.
Perform system testing, UAT support, defect resolution, and production support.
Support data migration, cutover activities, and go-live planning.
Conduct user training and prepare functional documentation.
Ensure timely delivery while adhering to SAP best practices.

Preferred Candidate Profile




9 to 12 years of experience as an SAP Service Management/SAP S/4HANA Service Functional Consultant.
Solid hands-on experience in SAP S/4HANA Service Management configuration and implementation.
Experience in end-to-end SAP S/4HANA implementation projects.
Expertise in Service Orders, Service Contracts, Service Notifications, Warranty Management, In-House Repair, and Service Master Data.
Valuable understanding of integration with SAP SD, PM/EAM, MM, and FI/CO.
Experience in requirement gathering, solution design, testing, and production support.
Strong client-facing, communication, and stakeholder management skills.
SAP S/4HANA Service certification is preferred.
Willingness to work in a hybrid/work-from-office setting and collaborate with cross-functional teams.

📌 Sap Service Management Senior Consultant Pune
🏢 Capgemini
📍 Pune