You're Responsibilities-
Own end-to-end Purchase Order (PO) management, order processing, appointment scheduling, and fulfillment across all Quick Commerce partners.
Ensure best-in-class execution of key operational KPIs including OTIF, Fill Rate, Dispatch TAT, and Order Accuracy.
Coordinate with Warehouse Operations to ensure timely picking, packing, dispatch, and SLA adherence.
Monitor inventory health, replenishment, stock availability, ageing inventory, and minimize stock-outs and lost sales.
Resolve operational issues including GRN discrepancies, invoice mismatches, deduction claims, portal issues, and appointment delays.
Drive process improvements, automation initiatives, SOP implementation,



and operational standardization to improve efficiency and scalability.
Perform Root Cause Analysis (RCA) and implement corrective actions for recurring operational issues.
Develop and maintain dashboards, MIS reports, trackers, and performance metrics for operational visibility.
Support recent marketplace onboarding, city launches, warehouse readiness, and business expansion initiatives.
Act as the Single Point of Contact (SPOC) for Quick Commerce partners and collaborate with internal stakeholders to deliver business objectives.

📌 Am/managerb Ops Qcom Mumbai
🏢 Foxtale Consumer
📍 Mumbai