Role & responsibilities
Conduct telephone-based medical verification (TMER) as per prescribed scripts, underwriting norms, and guidelines.
Accurately capture and document medical and personal information obtained from proposers.
Identify discrepancies, risk indicators, or non-disclosures during TMER interactions.
Ensure compliance with all process, quality, and regulatory requirements.
Perform analysis of health insurance proposals within assigned underwriting authority limits.
Generate appropriate underwriting requirements based on medical risk assessment and guidelines.
Maintain defined turnaround times (TAT) and productivity standards.
Participate in quality audits and implement corrective actions as required

Preferred candidate profile
Graduate in any medical field (e.g., BAMS, BHMS, BUMS, BDS, B.Sc Nursing, Allied Health Sciences, or equivalent).
Proficient with Languages mainly Hindi + English and any 1 native language (Marathi/Gujarati/etc

📌 Deputy Manager Telecalling Mumbai
🏢 TATA AIG General Insurance Company
📍 Mumbai