About the Role
We are seeking an experienced Store Manager to lead retail operations across our premium jewelry store locations. The Store Manager will be responsible for driving sales performance, managing team operations, and ensuring exceptional customer experience aligned with luxury retail standards.

Key Responsibilities
Oversee all store operations including inventory management, visual merchandising, and store maintenance
Lead and develop a high-performing team of sales and support staff
Achieve and exceed monthly/quarterly sales targets and KPIs
Maintain premium store ambiance consistent with brand positioning
Handle customer relationships, complaints, and escalations professionally
Implement company policies and procedures while ensuring compliance with retail best practices
Conduct staff training and performance evaluations
Manage store budgets and cost control initiatives




Analyze market trends and customer preferences to optimize product display and promotions

Required Qualifications
Minimum 5 years of retail management experience (preferably in luxury/jewelry sector).
Proven track record of meeting/exceeding sales targets
Strong leadership and interpersonal skills
Excellent knowledge of jewelry products, materials, and valuations
Proficiency in retail management software and inventory systems
Ability to work in a rapid-paced, dynamic retail workplace
Bachelor's degree or equivalent qualified qualification
Hindi and English fluency; Regional language proficiency preferred

Desired Skills
Experience in premium/luxury retail
Customer relationship management expertise
Problem-solving and decision-making ability
Financial acumen and budget management
Team building and staff development.

📌 Store Manager Mumbai
🏢 CV Designer
📍 Mumbai