Pega Senior System Architect CSSA Experience 610 years overall 1 Pega CS projects Role Summary Execute build integrations and test automation with solid guardrail adherence and documentation quality Key Responsibilities Configure CS case types data models SLAs and ConstellationCosmos views Build integrations with reusable connectors robust exception handling retryidempotency and monitoring hooks Create and maintain PegaUnit tests contribute to performance test preparations and fix s Participate in code reviews maintain documentation and contribute to reusables and pipeline templates Support AINLP configurations intentsentitiessentiment and knowledge article tagging
MustHave Skills Solid CS configuration stagessteps assignments SLAsgoaldeadlineescalations circumstancing correspondence Integration mapping REST connectors authentication profiles service packages structured error handling and response normalization Data decision data pages report definitions decision tablestrees basic strategy rules where applicable Testing CICD PegaUnit scenario tests understanding of Deployment
Manager pipeline artifacts and approvals Performance awareness PDC s eg PEGA0005PEGA0020 clipboard sizing pagination and caching basics Documentation hygiene tech designs API specs runbooks and release notes NicetoHave Constellation UI patterns DX API collaboration with frontend teams CDH touchpoints and NBA in CSR context GenAIassisted features in case design summarization suggested replies Certifications Mandatory Pega CSSA Plus Badges in Customer Service and Digital Messaging
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