Senior Crm Manager Kolkata

Senior Crm Manager Kolkata

07 Aug
|
Dharitri Infraventure
|
Kolkata

07 Aug

Dharitri Infraventure

Kolkata

Roles and Responsibilities
Manage client relationships to drive customer engagement, issue resolution, and retention.
Develop and execute strategies for client success, ensuring high levels of satisfaction and loyalty.
Collaborate with cross-functional teams to identify prospects for growth and improvement in client relationships.
Provide exceptional support to clients through multiple channels (phone, email, chat).
Analyze data to measure performance metrics such as first call resolution rate, average handling time, etc.

📌 Senior Crm Manager Kolkata
🏢 Dharitri Infraventure
📍 Kolkata

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