Looking for a skilled Team Leader to join our Operations team in the CRM/IT Enabled Services/BPO industry. The ideal candidate will have a robust background in leading teams and driving business growth.

Roles and Responsibility
Lead and manage a team of specialists to achieve operational excellence and drive business results.
Develop and implement process improvements to increase efficiency and productivity.
Collaborate with cross-functional teams to identify and prioritize project requirements.
Analyze data and metrics to inform business decisions and optimize operations.
Coach and mentor team members to enhance their skills and performance.
Ensure compliance with company policies and procedures.

Job Requirements




Proven experience as a Team Leader or similar role in the CRM/IT Enabled Services/BPO industry.
Solid leadership and management skills, with the ability to motivate and inspire teams.
Excellent communication and interpersonal skills, enabling effective collaboration with stakeholders at all levels.
Ability to analyze complex data sets and make informed decisions.
Strong problem-solving and critical thinking skills, with the capacity to adapt to changing priorities.
Experience with process improvement initiatives and change management strategies.

📌 Team Leader Operations Kolkata
🏢 TP
📍 Kolkata