We are looking for a highly skilled and experienced Customer Support Executive to join our team in the international sector. The ideal candidate will have excellent communication skills and be able to provide top-notch support to our clients.
Roles and Responsibility
Handle customer inquiries and resolve issues professionally and courteously.
Provide timely and accurate information about products or services.
Use problem-solving skills to address complex customer complaints.
Collaborate with internal teams to enhance customer experience.
Maintain high product knowledge to effectively support customers.
Consistently meet or exceed performance targets and quality standards.
Job Requirements
Proven experience in customer support or a related field.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a quick-paced workplace and handle multiple tasks simultaneously.
Robust analytical and critical thinking skills.
Proficiency in using CRM software or other support tools.
Ability to adapt to changing situations and priorities.
📌 Customer Support Executive Kolkata
🏢 TP
📍 Kolkata