07 Aug
|
Ica Edu Skills
|
Kolkata
07 Aug
Ica Edu Skills
Kolkata
Key Responsibilities
Contact prospective customers through phone calls and follow up on assigned leads.
Understand customer requirements and recommend suitable products, services, or programs.
Counsel prospects by explaining features, perks, pricing, and available options.
Convert inquiries into confirmed sales or enrollments while meeting monthly targets.
Maintain accurate records of customer interactions in the CRM system.
Follow up with potential customers through calls, emails, and messaging platforms.
Address customer queries and resolve concerns professionally.
Build and maintain positive relationships with prospective and existing customers.
Coordinate with internal teams to ensure a smooth onboarding or enrollment process.
Stay updated on company offerings, promotions, and industry trends.
Prepare daily and weekly reports on calls, follow-ups, and conversions.
📌 Telle Caller Cum Counsellor Kolkata
🏢 Ica Edu Skills
📍 Kolkata