Role & responsibilities
Generate leads through calls, emails, social media, and referrals.
Understand client requirements, preferences, and budget.
Suggest suitable destinations, tour packages, hotels, and transportation options.
Provide expert travel advice and destination information.
Plan sightseeing, activities, transfers, and accommodation.
Ensure itineraries are practical, cost-effective, and enjoyable.
Promote travel packages and company services.
Convert inquiries into confirmed bookings.
Achieve monthly and yearly sales targets.
Provide pre-tour, on-tour, and post-tour assistance.
Handle customer queries, modifications, and special requests.
Resolve travel-related issues promptly and professionally.
Prepare quotations and invoices.
Follow up on payments and outstanding balances.
Maintain accurate client and booking records in CRM systems.
Monitor competitor offerings and pricing.
Develop new packages and promotional ideas.
Collect customer feedback after tours.
Maintain long-term relationships with clients.
Encourage repeat business and referrals.
Perks and advantages
Market-competitive salary with Incentive Structure
Career Growth and Promotion Prospects
Paid Leave, Public Holidays & Annual Leave Benefits
Supportive and Dynamic Work Setting
Health Insurance/Medical Benefits