We are an ecommerce - furniture manufacturing company and looking for an organized, and detail-oriented individual to manage our day-to-day business operations. If you thrive in a fast-paced setting and enjoy handling everything from customer delight to daily numbers, we’d love to have you on board!

Key Responsibilities
Order Management &
Processing:
Track, process, and fulfill incoming daily orders.
Coordinate with logistics/courier partners to ensure timely dispatch and delivery.
Handle order updates, exchanges, returns, and cancellations.
Customer Support &
Engagement:
Respond to customer inquiries promptly via email, phone, and chat/WhatsApp.
Resolve complaints or delivery issues with a helpful and skilled tone.
Maintain solid customer relationships to build brand trust and satisfaction.
Daily Accounting &
Record-Keeping:
Maintain and update daily accounts,



sales records, and petty cash logs.
Reconcile payments, track outstanding invoices, and record daily expenses.
Assist in basic weekly/monthly financial reporting.

Requirements &
Qualifications
Prior experience in e-commerce operations, order fulfillment, or customer service.
Basic knowledge of accounting/bookkeeping principles (proficiency in Excel/Google Sheets or software like Tally/Zoho Books is a plus).
Strong written and verbal communication skills.
High attention to detail and problem-solving ability.
Ability to multitask and work independently under minimal supervision.

Pay: ₹12,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Accounts Assistant & E Commerce Operations Basni
🏢 Urban den
📍 Basni